Making Comparative Commercial Rating A Reality – The Agency

IBQ has spent the last five years studying how agencies process their commercial business. From new business to renewal quoting, the glaring issue is apparent; the processes are wildly different from agency to agency. The varying offerings management systems are attempting to employ has a direct impact on this fragmentation, but what is truly mindboggling is the disparity we found in the processes amongst agents/csr’s within the same agency….